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Terms & Conditions
Welcome to Cards & Confetti. By using our website and placing an order with us, you agree to the following Terms & Conditions.
About Us
Cards & Confetti is an independent online store offering cards, gifts, personalised products and party items.
Ordering
- By placing an order, you are offering to purchase products from Cards & Confetti.
- Once your order is placed, you will receive an order confirmation email.
- We reserve the right to cancel or refuse an order where products become unavailable, pricing errors occur, or fraudulent activity is suspected.
- Product images are for illustration purposes only. Colours may vary slightly depending on device settings.
Pricing & Payments
- All prices on our website are displayed in Qatari Riyals (QAR).
- Payment must be made in full at the time of purchase.
- We use secure payment processing for online transactions.
Delivery & Shipping
Standard Delivery
- 15 QAR
- Orders are delivered within 1-2 working days
Nominated Day Delivery
Confetti Express
- 50 QAR
- Guaranteed delivery by the next working day*
*excludes Fridays
- FREE standard delivery on orders over 300 QAR ✨
Delivery Updates
Once your order has been dispatched, you will receive:
- Order confirmation by email
- Delivery updates via WhatsApp
Delivery Notes
- Delivery times are estimates and may occasionally vary.
- Some locations within Qatar may incur additional delivery charges.
- Customers are responsible for providing accurate delivery information.
- Additional delivery fees may apply where redelivery is required.
Personalised & Bespoke Items
Personalised, custom-made, and made-to-order products are created specifically for you and therefore:
- Cannot be cancelled once production has begun
- Cannot be returned or refunded unless faulty or damaged
Returns & Refunds
Items eligible for return must:
- Be unused
- Be in original packaging
- Be returned within 14 days of receiving your order
Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrectly supplied.
Faulty or Damaged Products
If your order arrives damaged or faulty:
Please contact us within 3 days and provide:
- Order number
- Description of the issue
- Photos of the product
Where appropriate, we may provide:
- Replacement item
- Refund
- Store credit
Website Use
All content, designs, images and material on this website are the property of Cards & Confetti and may not be copied, reproduced or distributed without permission.
Limitation of Liability
While we make every effort to ensure information on our website is accurate, we cannot guarantee that all content will always be error-free or uninterrupted.
Governing Law
These Terms & Conditions are governed by the laws of the State of Qatar.
Contact Us
For any questions, please contact:
info@cardsandconfetti.com
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