Frequently Asked Questions
How long does it take to deliver?
Standard delivery is 15 QAR, and orders are delivered the next day or within 2 working days.
Do you offer free delivery?
Yes! Enjoy FREE standard delivery on orders over 300 QAR ✨
Do you offer same-day delivery?
Yes! Confetti Express 🎉 is available for 50 QAR, with guaranteed delivery within 6 hours.
How will I receive delivery updates?
You’ll receive a confirmation email and a WhatsApp message with your delivery details once your order has been dispatched.
Do you offer personalised items?
Yes, selected cards and products can be personalised.
Can I return personalised items?
Unfortunately, personalised or made-to-order items cannot be returned or refunded unless they arrive damaged or faulty.
What should I do if my order arrives damaged?
Please contact us within 3 days of receiving your order and include your order number and photos of the item.
What payment methods do you accept?
We accept secure online payments through our checkout system.
Do you deliver across Qatar?
Yes, we deliver across Qatar.
How can I contact you?
You can reach us by email or WhatsApp — we’re always happy to help 💛